You can cancel your course online up to 48 hours before your course is scheduled. If your course is within 48 hours, please Contact Us to cancel. Please note, cancellations within 48 hours incur a 100% cancellation fee.
To cancel online, please follow these steps:
- Login to your account
- Go to My Bookings
- Find your course in the booking list
- Click the 'x' icon on the left of the course
- Select the reason for your cancellation and click Cancel Booking
- If a cancellation fee is applied, this will be deducted from your balance and the remainder will be credited to your account. This can be used for a rebooking or will be refunded to you
You can view a record of your cancelled bookings under My Bookings > Previous Bookings